How we can shop on museumofc.com?
You don’t need to register to make purchase on Museum of Fine Clothing.
Dedicated to our customers you can also create an account to access exclusive services. When creating your account you will be sent a confirmation e-mail to the address.
How to place an order?
To place an order, choose the desired color and size of the product you want to buy, and then add the product to your bag.
Before making your payment, you can change or verify your basket.
After selecting your items, complete your order by clicking ‘Checkout’
You can log in ,register or you can continue as a guest.
Payment method will be asked to choose and enter your shipping details.
Please check that if the information entered is correct and click ‘Buy’.
If you received an order how will I know?
Within several minutes of making purchase at Museumofc,you will receive an e mail confirming your order.
You will receive a second e mail with a tracking number when your order is shipped so that you can track the delivery of your package.
How can I cancel my order?
Please contact our Customer Service as soon as possible,if you wish to modify or cancel your order.
We cannot guarantee that your order can be changed after shipment but we will do our best to fullfill your request.
How do I track my order?
You will receive a shipping confirmation e mail with a tracking number once your order has been shipped.
All orders are asent by Aras Cargo, PTS, DHL, UPS ve FEDEX, by entering your tracking number on their website you can also track your package.
How do I collect my order?
Upon delivery,all orders sent by Aras Cargo, PTS, DHL, UPS ve FEDEX and with require a signature.
When will I receive my order?
However we usually sent our products within 1 bussiness day,the regular processing time is between 1-3 bussiness day.
You will receive a confirmation e mail with a track your order,once order has been sent.
For all shipments UPS is our courier,and for standard shipping you must receive your order within 7 bussiness days of placing the order.
Depending on the country,the delivery time may differ.Please note that delivery to rural addresses can be lead to longer delivery times.
Can I collect my order in store?
Yes of course.
How much duty and tax will I have to pay?
Please note that shipping outside the EU, may be subjected to customs charges and all applicable taxes will be borne directly by the customer.
How much do ı have to pay for shipping?
Depending on the currency in which you wish to pay,our delivery cost may differ.
To check delivery costs,please see ‘shipping’ section.
Museum Of Fine Clothing accepts the following payment methods:
Credit Card: Visa, MasterCard, American Express
Payment is debited from your card once you place the order
Your account will be charged once the order is completed.
When will I be charged?
You will be charge when you place your order.
A pre-order allows you to privately reserve a limited product that will be available at a later date.
When will my pre-order ship?
For each pre-order,item on the product page the estimated shipping date is noted.As soon as the package is shipped you will also receive a confirmation e mail.
When I will be charged?
When you place your order,you will be charged.
How do I return or exchange an item?
Within 14 days of the delivery date you can return any item you purchased on museumofc.com
In order to be eligable for return, all products must be in their original condition, all original labels and packaging must be intact.
Worn, used, modified or damaged products will not be accepted.
If you would like to return a product, please notify us on firstname.lastname@example.org and send your item by any secure transport to the following address:
Museum Of Fine Clothing
Ergenekon Mah. Cumhuriyet Cad. Çelik Apt. No: 141 D:3 Şişli / İstanbul
Please note that the costs and risks pertaining to the return of items are borne by the sender
How do I exchange an item?
If you are interested in a different size,color or style, please contact us email@example.com check it if the product is available by contacting the address.
If this product is in our warehouse, we will keep it for you and send it to the address from your original order as soon as we receive your return.
When do I get my refund?
As soon as your return has been accepted,you will receive a confirmation e mail and your refund has been proceed.